The activation code is emailed to the user. Email activation code-If the device is for a workspace, the activation code gets sent to you, as the administrator.Provide a link-The activation code gets added to a CSV file that you can then download.If the MAC address has been left blank, you can choose where the activation code gets sent: In older Polycom phones, called SoundPoint phones, you need 2 files.
Secondly, you need to update the firmware and software. So if I validate the cert against the Polycom root CA and check for a CN that contains a MAC address that Im expecting, Im trusting Polycom to not get coerced into issuing duplicate certs for my MAC addresses. In short, you need first provision the phones. Luckily for me, Polycom puts the MAC address (in all caps) in the CN of the X.509 client cert.
Again, theres so much mis-information and different setups it is hard to weed through it all. If you leave the MAC address column blank, an activation code is generated and must be entered on the device itself. Upgrading all the Polycom phones across an entire location has been a mission. If Device Type is IP a Model is required (for example, Cisco 7841, Cisco 8851, etc.), if Device Type is WEBEX or WEBEX_CALLING If you enter a workspace that doesn't yet exist, the workspace is automatically created for you. If you need to add more than that, use a second CSV We recommend that you limit the number of devices to 1000 per CSV file. MAC Address on the back of the handset: To see the MAC Address on the handset menu, select Home key - Settings - Status - Platform - Network - Ethernet - MAC Address is the top line. Note: These fields were previously titled Directory Number and Direct Line these column names will continue to be supported for a short period of time.įor the Username column of the CSV file, make sure you enter the user's email address, not their user ID or their name. To find the MAC Address on a Polycom Handset, you can either check the back of the handset or on through the handsets interface. You must enter a Phone Number, Extension, or both.
From the customer view in, go to Devices, click Add Device, and then choose whether you're adding the device to a user or a workspace.